In the years before the pandemic, the senior living industry was slow on the draw with regard to the use of new technology. But the challenges of the last three years have led to big tech advances in areas including automation and telehealth — and operators are just getting started.
Some of the biggest recent leaps and bounds in technology use have been seen through the use of artificial intelligence, with language processing programs such as ChatGPT and Google’s Bard as among the most significant, according to Nick Patel, president of ThriveWell Tech, the tech subsidiary that Asbury Communities launched in 2021.
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